We are committed to providing quality products to our customers. Prior to shipping, all of our goods are carefully inspected for any damages and flaws. 

In the rare event where you do receive a defective item, kindly email us at [email protected] for us to assist you with the following information: 

  • Proof of purchase/order number
  • A short description of the issue
  • Supporting image(s)

Return & Refund Policy

If you are not fully satisfied with your online purchase, we are here to help and will give you a refund for item(s) returned, subjected to the following conditions:

  • Prior consent/confirmation from us is needed before refund is allowed.
  • Returns must be in its original condition and in its original packaging  (unwashed and unused). Items that are damaged from wear and tear are not considered to be faulty. 
  • Returns must be made within 7 calendar days to return an item from the date you received it.
  • All returns must include INVOICE RECEIPT. You may reprint it under your Account.
  • We will get back to you once a return item is received by us.
  • If your return is approved, we will send you credit voucher/initiate a refund via original method of payment.You will receive the credit within a certain amount of days, depending on your card issuer's policies.
  • We reserve the right to refuse any returns that do not meet the following conditions above.

The management reserves the rights to reject any returns at our discretion.